Privacy Policy
About this Personal Data Protection Terms and Conditions
You shall be deemed to have accepted this Personal Data Protection Terms and Conditions (“this Terms and Conditions”) and given your consent to us to use your Personal Data when you furnish us with your Personal Data and you access or use this website (“Hovid’s site”). If you do not accept this Terms and Conditions herein stated and do not consent to allow us to use your Personal Data, please immediately cease furnishing us with your Personal Data and stop using or accessing the Hovid’s site.
We reserve the right to vary, amend and/or change the contents and/or products and/or services offered on the Hovid’s site including this Terms and Conditions at any time and without any notice. You shall be deemed to have agreed to and accepted the variation, amendment and/or changes made in the Terms and Conditions when you continue to use or access the Hovid’s site. Please review the Terms and Conditions periodically for the variation, amendment and/or change in the Hovid’s site.
For the purposes herein, all words and expressions shall have the same meaning as in the Terms and Conditions, except where otherwise expressly stated.
Collection of Personal Data
The Hovid’s site is committed to ensure the privacy of its users. The information collected by Hovid’s site about you will depend on how you use the facilities and features on the Hovid’s site.
The information collected will generally include your Login ID, Password, personally identifiable information, gender, age, birth date, address, business information, contact details, and other information which we deemed relevant and any additional information which you subsequently furnish to us, (collectively referred to as “Personal Data”) when you use the Hovid’s site. This information is necessary for us to provide the service and/or products you applied for. Personal data provided by you in Hovid’s site shall be used for the Purpose as herein stated below
We also collect information such as the number of users, the date and time of visits, the number of pages viewed and the information downloaded to enable us to monitor the activity on the Hovid’s site. In addition to this, we collect personal data when you use the online application forms to apply for our products and/or services and when you complete the survey forms or contact/feedback forms available on the Hovid’s site and other places as we deemed relevant.
You hereby confirm that the personal data and other information provided by you is done voluntarily and on a non-proprietary basis, and further warrant and represent to us that the personal data and other information is up-to-date, accurate, complete and not misleading. You agree in the event the personal data and other information provided by you is false, inaccurate, incomplete or misleading,we shall be entitled not to process your personal data, or cancel any potential or existing any transaction with you immediately. We shall, therefore, not be held responsible for any losses, damages, claims, costs and expenses incurred by you as a result of your failure to provide us with up-to-date, accurate, complete and not misleading personal data and information for us to process the personal data for any of the Purposes.
In the event you have furnished us personal data of any third parties (eg: your emergency contact person, authorized representatives etc) to us, you hereby represent and confirm to us that you have sufficiently obtained the prior consent of such third parties to allow us to process their personal data in relation to the Purpose.
Use and Disclosure of Information
We will keep and process your personal data in a secure manner. We will endeavor, where applicable, to implement the appropriate administrative and security safeguards and procedures in accordance with our policy, the applicable laws and regulations to prevent the unauthorized or unlawful processing of your personal data and the accidental loss or destruction of or damage to your personal data.
The personal data supplied by you through the Hovid’s site shall be used, where applicable, for the following purposes:-
- To comply with applicable laws and to assist with any government agencies or regulatory authorities including for the purpose of police or regulatory investigation
- For disclosure to any third party requesting your personal data to facilitate any investigation
- To process your payment for the purchase of products and/or services
- To process your application for the opening of credit or cash accounts with us
- To review your credit risk and investigation purposes
- To assess and process your application for the use of Hovid’s website
- To respond to your enquiries and communicate with you
- For administrative purposes
- To conduct internal activities including but not limited to internal market survey, trend analysis and other activities
- To provide you with the product and services and any other information of the product and services which you require from us
- To collect, retain and store your personal data for our record in our database archive and online portal
- To enroll you for the our newsletter
- For advertising and marketing purposes
- To monitor the activity on the Hovid’s Site and
- Any other purposes directly or indirectly relating to any of the above and our business activities.(hereinafter collectively referred to as “the Purpose”)
If required for any of the foregoing Purposes or any other purposes for which your personal data was to be disclosed at the time of its collection or any other purposes directly related to any of the above Purposes, your personal data may be transferred to locations outside Malaysia or disclosed to the government agencies, statutory authorities, industry regulators, our auditors, consultants, accountants, lawyers or other financial or professional advisors, our parent company, related corporations, licensees, principals and/or suppliers, business partners and/or service providers, who may be located within or outside Malaysia and any other person and/or organization which we deemed required.
Impact of non-provision of Personal Data
In the event you fail to furnish us with your consent for us to process your personal data, and/or subsequently withdraw your consent to process your personal data, and/or furnish incomplete personal data, we may not be able to process your personal data for any of the above Purposes and provide other full range of benefits and/or services and/or perform our obligations under any potential or existing transaction with you, and hence, we may not be able to transact with you. We shall, therefore, not be held responsible for any losses, damages, claims, costs and expenses incurred by you as a result of your supply of incomplete personal data, failure or withdrawal of your consent for us to process the personal data for any of the above Purposes.
Please note that notwithstanding the failure or withdrawal of your consent, we may still proceed to process your Personal Data in circumstances recognized and permitted by law and as required under the contractual conditions, whichever the case may be.
Information Security
You are responsible for maintaining the secrecy of your Login ID and Password when you are using the Hovid’s site. We will not be able to secure your information if you reveal your Login ID and Password to anyone. All your personal data collected from the Hovid’s site is stored in secured repositories in our secured data centre.
We take reasonable care to ensure that the Hovid’s site is safe and secure, however please be informed that no data transmission over the Internet can be guaranteed as fully secure. As such, we cannot guarantee or warrant the security of any information you send to us through the Hovid’s Site. You submit your personal data at your own risk. Once we receive your personal information, we will take all reasonable steps to protect the data held in its system subject to the Terms and Conditions herein.
Links to other Sites
The Hovid’s site may be linked to other web sites but we are not responsible for the privacy practices or the contents of these linked sites. Please read the privacy practices of those linked sites.
Your access to your Personal Information
We regard confidentiality and privacy of your information of paramount importance. Upon request, we may provide you access to the personal data which you have earlier supplied to us. You may submit your written request to us to cancel, update, correct, amend or change your Personal Data to ensure accuracy and completeness of your Personal Data.
Please be informed that we reserve our rights to charge you a reasonable fee for the processing of any data access request.
Enquiries and Complaints
Should you have any requests, inquiries or complaints concerning the use of your personal information, please submit your written request to Ng Chern Yuan of Hovid Berhad via post or email as set out below.
Postal address:
HOVID BERHAD
No. 121, Jalan Tunku Abdul Rahman,
30010 Ipoh, Perak, Malaysia
Email Address: ecommerce@hovid.com
In the event if there is a conflict and inconsistency between the English and Bahasa Malaysia version of the Terms and Conditions, the English version shall prevail.
Terms and Conditions
Please read these Terms carefully before using this Website. In proceeding to access or use this Website, you agree to be bound by the Terms and Conditions as set forth herein.
These Terms are to be read in conjunction with any other Terms as applicable including but not limited to the general terms of trade and Privacy Policy.
These Terms are in addition to any terms that may apply to Users under a sale agreement or terms, or other applicable agreements and terms. In particular, please note that sales of the Products are subject to separate terms of sale. Where this Site or part of this Site contains rules, guidelines, codes of conduct, further terms or other directions to Users, Users agree also to comply with such rules, guidelines, codes of conduct, terms and directions.
1. WEBSITE CONTENT
All Material is provided “as is” and for your general information only.
Neither Hovid nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and Material found or offered on this Website for any particular purpose. You acknowledge that such information and Material may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
2. LINK TO AND FROM THE WEBSITE
This Website may contain links to other third party websites or documents. The inclusion of such links in this Website is for convenience only and does not imply endorsement or recommendation by Hovid of the other websites or any association with the operators of that site.
Hovid encourages discretion when browsing its or external websites and resources. Some websites may contain link to websites containing information that may be considered inappropriate or offensive. External websites may send their own cookies to Users, collect data and/or solicit personal information. User’s visiting any of external websites via links from this site is entirely at User’s own risk.
If you like to link to the Website, please seek Hovid’s permission before doing so.
3. CHANGES TO SITE AND THESE TERMS
We may make improvements and/or changes in support, Products or site content at any time with or without notice. If the need arises, we may suspend access to the site, or close it indefinitely. Any of the Material on our site may be out of data at any given time, and we are under no obligation to update such Material.
Hovid reserves the right to change these Terms at any time, without notice. You should refer to these Terms regularly because any amended Terms will apply to the continued use of, and access to, this Website.
4. OWNERSHIP OF SITE CONTENT
Hovid does not transfer title and ownership of any site content downloaded or used by User. Site content, including its selection and arrangement, is owned by Hovid or Hovid Affiliates and/or their content and technology providers and is protected by copyright and other laws. Limited permission to use site content (for the purposes stated herein) is specifically conditioned on User’s recognition, observance and retention of all copyright, trade mark and other proprietary notices in site content, and all proprietary and other intellectual property rights of Hovid or Hovid Affiliates and/or content and technology providers in site content.
Any unauthorized use or copying of site content, or use of site content which breaches these Terms (or their spirit) may violate trade mark, copyright and other proprietary rights, and have civil and criminal consequences. Users shall not use any site content (or any other content made available through this site) in any manner that infringes any trade mark, copyright or other proprietary rights. Hovid reserves all rights with respect to such unauthorized use or breach of these Terms.
5. PERMITTED AND PROHIBITED USE OF THIS SITE
Access to, and use of this site, including viewing, downloading, reproducing, displaying, posting and publishing: data, graphics, images, photographs, designs, descriptions, information, text, video, audio, music, sound compilations and any other content on this Site which has been originated or provided directly by Hovid, Hovid Affiliates or its product is prohibited unless specifically permitted in these Terms. This applies to use by any means, including electronic, mechanical, photocopying, recording, creation of derivative works or otherwise.
Hovid gives limited, non-transferable, non-exclusive, revocable permission for User to access and make personal, non-commercial use of this Site and site content as a support and communication resource for purposes specified on the site only. User may electronically copy and print in hard copy site content for these purposes, provided that all copyright and proprietary notices are retained on site content.
Any other use of site content including reproduction for purposes other than those noted above, modification, distribution, transmission, downloading of site content (other than page caching), republication or reverse engineering without the prior written consent of Hovid is prohibited (except to the extent such prohibition is prohibited by applicable law). Without limitation, permission to use site content does not include resale or commercial use or distribution of site content and use of any product or service listings, downloading or copying of information for the benefit of another merchant, anyuse of data mining, or similar data gathering and extraction tools, any use of site content which suggests an association with Hovid or its Affiliates or their products, except as expressly provided by written agreement between relevant parties.
Users shall not use this site in way that breaches these Terms (or their spirit) or any applicable law or regulations (including those relating to the use of public communications networks) or that causes or is likely to cause any damage, interruption or impairment of this site. Users may not attempt to gain unauthorized access to any part of this site or any computer systems or networks connected to this Site, whether through hacking, password mining or any other means. Users may not collect or attempt to collect personal information relating to others through this Site.
6. TRADE MARKS
“Hovid” and “Tocovid” are registered trademarks of Hovid Berhad. All trademarks, logos, website addresses, product names or derivatives that describe Hovid or its Affiliates, their products that contain the word “Hovid” and/or “Tocovid” that are included in site content (together, “Hovid Marks”) are trademarks and/or the property of Hovid or its Affiliates. Any list of Hovid (or other) trade marks on this Site is periodically updated but shall not be taken as an all-inclusive list of Hovid (or other) trademarks.
Any use of Hovid Marks orpermutations thereof (except as expressly authorized by Hovid in writing) is strictly prohibited.
Other products and company names mentioned in this Site may be the trademarks of their respective owners.
7. USER CONTENT
In these terms, user content is information or other content, which is or may be provided to Hovid or inputted or uploaded by Users via this site or related means, including (without limited) pictures, video and other images, audio materials, graphics, document or data files, information relating to natural and other persons, messages, email and other communications, files texts, opinions, personalization settings and other information.
However, this section does not apply to any personal information submitted to Hovid by a User which identifies him or her. This will be processed only as provided in the provision relating to “Personal Information”.
8. PRODUCTS
You will be able to purchase Products from Hovid through the website at prices determined. All such transactions shall be governed by the terms and conditions of sale.
9. DISCLAIMER OF WARRANTIES
PLEASE NOTE THE FOLLOWING IMPORTANT DISCLAIMERS OF WARRANTIES:
THE PRODUCTS, OFFERINGS, CONTENT AND MATERIAL ON THIS WEBSITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. HOVID DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, COMPATIBILITY, SECURITY, OR ACCURACY.
HOVID GIVES NO WARRANTY AS TO THE ACCURACY OF ANY STATEMENTS IN THIS SITE. NEITHER HOVID OR ANY OF OUR AFFILIATES, NOR ANY OF OUR OR THEIR RESPECTIVE LICENSORS, LICENSEES, SERVICE PROVIDERS OR SUPPLIERS WARRANT THAT THIS WEBSITE OR ANY FUNCTION CONTAINED IN THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVERS THAT MAKE THIS WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
ANY PRODUCT, OFFERING, CONTENT AND MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THIS WEBSITE IS DONE AT YOUR SOLE RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH PRODUCT, OFFERING, CONTENT OR MATERIAL.
ALTHOUGH HOVID HAS ATTEMPTED TO VERIFY THE ACCURACY, RELIABILITY AND CURRENCY OF ALL SITE CONTENT (OTHER THAN USER CONTENT), NEITHER HOVID OR ANY OF OUR AFFILIATES, NOR ANY OF OUR OR THEIR RESPECTIVE LICENSORS, LICENSEES, SERVICE PROVIDERS OR SUPPLIERS WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE PRODUCTS, OFFERINGS, CONTENT AND MATERIALS IN THIS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
FURTHER, PLEASE NOTE THAT NO ADVICE OR INFORMATION, OBTAINED BY YOU FROM OUR PERSONNEL OR THROUGH THIS WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY PROVIDED FOR IN THESE TERMS & CONDITIONS.
THESE DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
Hovid is not liable to you (or any other parties) for:
- Any loss of income, business or profits, or loss or corruption of or damage to data
- Any loss or damage which was not caused by Hovid’s breach of these Terms or Hovid’s breach of its legal duty of care
- Any loss or damage which was not a reasonably foreseeable result of either Hovid’s breach of these Terms or Hovid’s breach of its legal duty of care. Loss or damage is “reasonably foreseeable” if prior to you accessing this site, either (i) such loss or damage was contemplated by Hovid or you, or (ii) you notify Hovid that the loss or damage may occur if Hovid breached these Terms or its legal duty of care
- Any loss or damage which occurs due to unauthorized access by a third party to your account as a result of a breach by you of these Terms.
10. LIMITATION OF LIABILITY
Hovid, its Affiliates, agents, instrumentalities, officers r employees will not, under any circumstances (including tort or negligence), be liable for, or accept responsibility for any compensatory, special, incidental, direct or indirect or consequential damages of any kind, liabilities, claims and expenses, however caused, (including but not limited to legal costs and defence or settlement costs), or any damages for loss of data, profit or income or any other losses whatsoever that result from the use of this Website, or reliance on, information contained on or accessed through this Website, whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise.
To the extent permitted by law, any condition or warranty which would otherwise be implied into these Terms and Conditions is hereby excluded. Where legislation implies any condition or warranty, and that legislation prohibits Hovid from excluding or modifying the application of, or its liability under, any such condition or warranty, that condition or warranty will be deemed included by Hovid’s liability will be limited for a beach of that condition or warranty to supplying the relevant goods again or the payment of the costs of having the goods supplied again.
This disclaimer does not exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.
11. HEALTH DISCLAIMER
This Website provides health management and information applications and content published over the Internet and is intended only to assist Users in their personal health management efforts. Hovid is not a medical treatment organisation and our staff cannot give you medical advice or diagnosis. Nothing contained in this Website should be construed as such advice or diagnosis. The information and reports generated by us should not be interpreted as a substitute for doctor or specialist consultation, evaluation, or treatment.
12. INDEMNITY
You agree to indemnity and hold harmless Hovid, its Affiliates and each of its agents, instrumentalities, officers and employees and to keep them indemnified, against all loss, actions, proceedings, costs, expenses (including legal fees on solicitor and own client basis), claims and damages arising from:
- any breach by you of these Terms
- any submission by you of user content
- reliance by you on any information or material obtained though this Website and
- your access to and/or use of this Website.
13. GOVERNING LAW
This Website is operated by Hovid. By accessing this Site, you acknowledge and agree that any disputes in relation to this Website (including Website content) are to be determined by the courts of Malaysia, in accordance with the laws of Malaysia.
14. TERMINATION ACCESS
Hovid reserves the right to terminate your access to this Website at any time, and for any reason whatsoever (including, but not limited to, a breach of these Terms). All disclaimers, retractions and limitations of liability will survive termination.
On termination, Usesr must cease use of, and destroy all copies it holds of site content and Hovid may remove and/or delete all such User’s content, except where a perpetual license has been granted by Hovid to use certain site content in return for a fee which has been paid. Following termination Hovid shall have no obligation to maintain any user content or to forward any messages to you or any third party.
15. DEFINITIONS
“Affiliates” means any entity which directly or indirectly owns or control or is directly or indirectly owned or controlled by or in common ownership of control with Hovid to the extent of holding more than 50% of the shares or stock having the power to vote at a general meeting or equivalent
“Material” means any information, images, photographs, video clips, logos, trademarks, data, text, graphics, links, programming code or other material published, contained or available on the Website
“Products” means Hovid products listed for sale on this website
“Terms” means these terms and conditions
“This Website” or “site” means the website [ ] (home page and underlying webpages) or other collection of information and/or applications operated by Hovid and available for access via physically linked or wireless networks (including the internet and networks accessible using wireless application protocol or similar (wap) technology) though access devices such as PCs, laptop computers, mobile telephones, PDAs, digital cameras, televisions or other network-enabled devices, on which these Terms are posted or which is expressly referred to in connection with User being requested to agree to these Terms. Any reference to this website or site includes reference to any related wap site. Certain other terms are defined in the text below.
“User” or “you” means any person who accesses or uses this site, with or without Hovid’s authorization and whether or not you are registered to use this or part of this site.
16. MISCELLANEOUS
If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. These Terms, together with our Privacy Policy and terms and condition of sales (if applicable), are the entire agreement between you and us relating to the subject matter herein. These Terms may be modified from time to time. Each time you access this Website, you will be deemed to have accepted any such changes.
We may assign our rights and obligations under these Terms. These Terms will inure to the benefit of our successors, assigns and licensees. The failure of either party to insist upon or enforce the strict performance of the other party with respect to any provision of these Terms, or to exercise any right under the Terms, will not be construed as a waiver or relinquishment to any extent of such party’s right to assert or rely upon any such provision or right in that or any other instance; rather, the same will be and remain in full force and effect.
Unless specifically provided for in these Terms, no third party shall have any right hereunder.
The headings in these Terms are for convenience only and shall have no effect on the construction of these Terms.
This Website is operated by Hovid Berhad(a company incorporated in Malaysia, company registration no. 58476) and its registered office is at:
Hovid Berhad
121, JalanTunku Abdul Rahman
30100 Ipoh, Perak
Malaysia
If you have any questions or concerns, you may contact us by email at info@hovid.com or by post at the aforesaid address.
These terms and the contents of this site are subject to copyright.